Support
Help from your unit.
Bharat Connect runs on iPhone, iPad, and Android. Access is issued by your unit. For PIN reset, a lost handset, or enrollment, contact your verifying officer.
Who can enroll
First launch asks whether you are a service member or a general user. An officer must approve both.
- Service member: service number and identity last-4. Full contact directory after approval.
- General user: mobile number. You cannot browse the directory. You still receive chats that a service member starts.
If something is blocked
- Waiting for approval: stay on the pending screen. Only an officer can clear you.
- Forgot PIN: there is no self-service email reset. Ask your officer for a reactivation code, then set a new PIN.
- Lost or stolen device: tell your officer immediately so they can lock or wipe the session from the command console.
- Location or Bluetooth: open iOS Settings or Android Settings → Bharat Connect, and allow Location (while using) and Bluetooth / Nearby. Mesh will not start without them.
- Notifications or Face ID / biometrics: optional. PIN always unlocks the app.
Store review
Reviewers on the App Store and Google Play should choose Service member and use the demo credentials listed in the store’s demo-account notes (service number, name, identity last-4). Then set any 6-digit PIN. Biometrics can be skipped.
Account deletion
Settings → Delete account in the app, or ask an officer to remove your directory entry. Deletion instructions.
Privacy
Chat contents are end-to-end encrypted. Encrypted copies and account records sit on the unit Core — see the Privacy Policy.